Vinted Members Voice Frustration Over Size Changes
Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.
The second-hand shopping app has altered its measurement guidelines for female and kids' apparel but did not contact all shoppers about the modification.
Social Media Backlash
Numerous buyers and vendors are posting online stating that platform listings now display an altered size classification compared to what was initially listed because of the remapping.
The company said the new system was more in line with comparable marketplaces.
They have suggested members to check their listings and adjust the sizing manually when needed, causing user dissatisfaction.
Measurement Approach Updates
Previously, the sizes had both one number and one letter, for instance S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L used to be a 12 but is now a UK 16-18.
User Stories
Frankie Bridger, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, from Glasgow, said garments she listed with size 14 tags were displaying on the service as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.
Manual Updates
Another shopper, located in England, explained she became annoyed because the modification necessitated personal updates the sizes on "every single listing".
"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she stated.
Marketplace Information
The platform boasts over 100 million shoppers, with 18 million British users.
It has become a favored option to second-hand platforms like eBay and Depop.
This isn't the first time that an unexpected update within the service has received backlash: previously, the platform withdrew an update regarding delivery choices after backlash from users.
